The challenge
Coordinate bus pass applications and departmental workflows for card production and administration.
The solution
A CRM for managing bus pass cards, with workspaces for front-office staff, card production and activation. Application data feeds print layouts and card-number exports, while staff track production stages, issuance and blocking requests.
What the system does
- Applications and recipient categories
- Production, activation and issuance stages
- Front and back PDF print layouts
- ZIP packages and Excel card-number exports
- Card blocking workflows and correspondence
- Staff access by group and processing stage
How it helps
Departments share application records and a structured workflow for bus pass card production and administration.
